Privacy Policy

At DirectingMastery.com, a division of Silver Screen Education Group, located in the heart of Los Angeles' vibrant film district, at 6363 Sunset Boulevard, Suite 520, Los Angeles, CA 90028, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Our phone number is +1 6429385260, and our general inquiry email is [email protected]. This policy is effective as of January 1, 2025.

Information We Collect

We collect several types of information to provide and improve our services. This information includes:

Personal Information

• Contact Information: This includes your name, email address, phone number, and mailing address, which you provide when you register for an account, enroll in a course, subscribe to our newsletter, or contact us for support.
• Account Information: When you create an account, we collect your username and password. We store this information securely to manage your access to our platform and courses.
• Payment Information: When you purchase a course or other services, we collect your payment information, such as credit card details or other financial information. This information is processed through secure payment gateways, and we do not store your full credit card number on our servers.
• Demographic Information: We may collect demographic information, such as your age, gender, and location, to better understand our audience and tailor our content and marketing efforts.

Non-Personal Information

• Log Data: Our servers automatically record information when you access our website or use our services. This may include your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our site. You can control the use of cookies through your browser settings.
• Usage Data: We collect data about how you use our services, such as the courses you enroll in, the videos you watch, the quizzes you take, and your progress in each course. This information helps us to improve our content and personalize your learning experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide you with access to our courses, to personalize your learning experience, and to improve the quality of our content and services.
• Communicating with You: We use your contact information to communicate with you about your account, your courses, updates to our services, and promotional offers. You can opt-out of receiving promotional emails at any time.
• Processing Payments: We use your payment information to process your purchases and to prevent fraud.
• Analyzing Data: We analyze user data to understand how our services are being used, to identify areas for improvement, and to develop new features and content.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, to respond to legal requests, and to protect our rights and interests.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

• Encryption: We use industry-standard encryption technologies to protect your payment information and other sensitive data during transmission.
• Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job functions.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] or write to us at Silver Screen Education Group, 6363 Sunset Boulevard, Suite 520, Los Angeles, CA 90028. We will respond to your request within a reasonable timeframe.

Third-Party Services

We may use third-party services to process your personal information, such as payment processors, email marketing providers, and analytics providers. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes to this Privacy Policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 307-938-2771
• Address: Silver Screen Education Group, 6363 Sunset Boulevard, Suite 520, Los Angeles, CA 90028

This Privacy Policy is governed by the laws of the State of California.